Return policy
1. Return Eligibility
-
30-Day Window: Unworn, unwashed items with original tags and packaging.
-
Non-Returnable Items:
-
Final sale items (marked "Non-Returnable" on product pages).
-
Undergarments, jewelry, and customized/personalized items.
-
2. Return Process
-
Request a Return: Email [email protected] with your order number.
-
Ship Back:
-
Use any tracked shipping method.
-
Address:
12 Pl. Grimaldi, 06000 Nice, France
-
-
Refund:
-
Issued within 3–5 business days of receiving the item.
-
Original shipping fees are non-refundable.
-
3. Exchanges
-
Free size/color exchanges within the Fr. (contact us first for stock availability).
4. Damaged/Defective Items
-
Report within 7 days for a prepaid return label and full refund.
Contact:
Email: [email protected] | Phone: +33 304-763-9483