Shipping policy

1. Shipping Rates & Delivery

  • Free Standard Shipping:
    Automatically applied to orders of €40.00 or more.

    • Delivery Time: 8–15 business days .

    • Carrier: USPS or FedEx Ground.

    • Tracking provided via email.

  • Standard Shipping (5.99):∗∗Appliestoorders∗∗under40.00.

    • Delivery Time: 5–10 business days.

    • Basic tracking included.

2. Order Processing

  • Orders placed before 12:00 PM ship the same business day.

  • Weekend/holiday orders ship the next business day.

3. International Shipping

  • Available Countries: Canada, UK, Australia.

  • Costs: Calculated at checkout (free shipping excluded).

  • Customs/Duties: Customer’s responsibility; not included in prices.

4. Lost or Damaged Packages

  • Report issues within 14 days of estimated delivery.

  • Provide photo evidence (damaged items) or carrier report (lost items) for replacements/refunds.

5. Address Changes

  • Contact [email protected] immediately if you need to update your address. Changes are only possible before dispatch.

Contact:
Email: [email protected] | Phone: +33 304-763-9483